Frequently Asked Questions

Need help with sizing?

Finding the perfect fit is the most important part of our design process. We are here to help guide & support you through this process, offering  an online shopping process that is as close to an in person shopping experience as possible!  As every woman’s body shape is unique, sizing & fit can involve various different factors.

We have created a detailed, piece by piece Sizing & Fit Guide to help you find the perfect pieces/bikini! 

If you have any specific questions, please reach out to us via email or DM. We are here to help & happy to guide you finding the right sizing in your SKYLER SWIMWEAR pieces. 

When will my order be shipped? 

MEXICO & USA

Please allow for 1-7 business days for your package to be fulfilled. Once your package has been sent, you will receive an email confirming your tracking information. 

Any orders made over the weekend or after 3pm on Fridays will be shipped out the following Monday morning. 

Some orders will require a signature in order to be delivered. This is to ensure that your package arrives to you safely! 

INTERNATIONAL: 

Please allow for 1-7 business days to fulfill packages. Once your order has been shipped, please allow for up to 10 business days for delivery. Packages may be subject to carrier delays and all international packages may incur taxes by their local government. This tax must be paid for by the customer.

When will I receive my tracking number?

You will first receive a purchase confirmation email, including a link to track your package! As soon as your package has left our warehouse & has been shipped, you will receive the tracking update to follow the shipment.

Please allow for up to 1-7 business days for us to process your order before you receive the tracking.

My tracking number has not updated. Where is my package?

Once your package leaves our warehouse and has been shipped, your tracking number will update via email.

Once your package has been sent,  it is under the responsibility and liability of the shipping carrier. 

We are not liable for any potential delays external from SKYLER SWIMWEAR. However, if there is ever an issue with a package delay we will absolutely support you and do all we can in connecting you to the shipping carrier so you can sort it out ASAP.

Occasionally there is delay in shipments due to festive holidays, long weekends, and transport through customs. This may be visible when you access the tracking number to locate your package.

Is the white fabric see-through when wet?

All of our white pieces are lined with 3 layers of fabric to prevent them from becoming see-through when wet. No they are not see through!

How to care for your Skyler Swimwear Pieces?

Each piece has been designed & cut from the highest quality fabrics.

To keep your bikini in it's best condition, always rinse off with freshwater after getting out of the ocean, pool or any exposure to salt water & chlorine.

Hand wash with soap in cold water.

Squeeze to remove any excess water. Hang to dry. 

Avoid the washing & dryer machine.

We strongly recommend that you use a softer soap instead of detergent. 

Avoid contact with oils and sunscreen.

How do I remove the hygienic liner?

The hygienic liner occasionally can be extra sticky due to warmer temperatures during shipping transit. 

To best remove the sticker & adhesive residue we recommend the following :  

Soak the affected area in warm water, rubbing a small drop of rubbing-alcohol on the affected area to break down & remove the adhesive. 

As you gently scrub the affected area, the adhesive will begin to roll off. Do not worry, the alcohol will not remove the coloring of the suit or damage the fabric. 

If you still encountering an issue please contact us.

Do any of your tops have padding?

Although none of our tops have additional padding, each piece has been designed to fit in a way that lifts & accentuates your curves, providing extra support.

The versatility in our tops allow for each piece to be adjusted to your own bust & body shape, helping you find the best way to tie & support your own shape.

Are all pieces sold separately?

Yes! As each woman’s body is unique, all pieces are sold separately. This allows you to mix & match all pieces, finding what works best for your own body & shape.

What does it mean you mix & create your on colors?

Each color within the collection has been mixed and developed exclusively for SKYLER SWIMWEAR. It is an elaborate & detailed process that makes your SKYLER SWIMWEAR pieces unique. See our colors story page for more information!

Do I have to pay any import tax?

Packages shipped within MEXICO & USA are not subject to any customs duties. ALL OTHER COUNTRIES however may include an import tax fee. Skyler Swimwear is not responsible for any customs charges or local taxes due to shipments in OTHER COUNTRIES, and the customer is subject to the cost. Please take this into account before placing your order.